At Woove, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.wearwoove.com) or purchase our products.

By using our site or services, you consent to the practices described below.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, shipping address, and payment details (processed securely via Stripe).

• Order Information: Details of products purchased, deposits made, and transaction history.

• Newsletter & Marketing: Email addresses you provide when signing up for our newsletter, waitlist, or promotions.

• Technical Data: IP address, browser type, and cookies to improve site performance and user experience.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.

• Provide customer support through support@wearwoove.com.

• Send transactional emails (order confirmations, shipping updates).

• Send marketing emails and newsletters (only if you opt in).

• Improve our products, services, and website.

3. Payments

• All payments are processed through Stripe.

• Woove does not store your credit card or financial information on our servers.

• Stripe is PCI-DSS compliant and handles all sensitive payment data.

4. Email Marketing & Newsletters

• If you sign up for our newsletter or preorder updates, we’ll send you occasional emails about new products, launches, or events.

• You can unsubscribe at any time using the link in our emails or by contacting us directly.

• We use trusted providers (e.g., ConvertKit) to manage email communications securely.

5. Cookies & Tracking

• Our website uses cookies and similar technologies to improve site functionality and analyze traffic.

• You can control or disable cookies through your browser settings, but some features may not work as intended.

6. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with:

• Service providers (e.g., Stripe, ConvertKit, shipping carriers) who need access to fulfill your orders or provide services.

• Legal authorities if required by law, court order, or to protect Woove’s rights.

7. Data Retention

• We retain order and account information as long as required for legal, tax, or business purposes.

• Newsletter subscriber data is retained until you unsubscribe or request deletion.

8. Your Rights

Depending on your location, you may have rights under GDPR/CCPA including:

• Requesting access to the personal data we hold about you.

• Requesting correction or deletion of your data.

• Opting out of marketing communications.

• Exercising data portability or restriction rights.

To exercise these rights, contact us at support@wearwoove.com.

9. Security

We take reasonable measures to protect your information from loss, theft, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

10. International Customers

If you are outside the U.S., your information may be transferred and processed in the United States. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest version. Significant changes will be communicated via our website or email.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:
support@wearwoove.com